A customer books an appointment, an email is sent automatically, after accepting the appointment the customer gets a document which he has to fill out before the appointment. The customer is created in the CRM tool, the invoice is written for the meeting and then the customer gets the terms and conditions and contract, after receiving the signed documents the project starts - and all this automatically. Neither you nor an employee had to do these tasks.
The customers are registered in all tools and then comes the address change, instead of now every single created file in the different areas, you change only once the address and everywhere where the customer still appears the data is updated.
All these are just examples, but these alone free you from tedious tasks and finally give you the space for the really value-adding tasks.